Required scheduling link:
https://rabbittdesign.as.me/schedule/d90c10e5
Please use the link above to book your assisted install session. This is the required scheduling link for this package.
The Assisted Install / Modification Package is designed to make your Rabbitt Design product setup faster, smoother, and more personalized than trying to navigate the installation process on your own.
This session is ideal for customers installing a Full Library Package or the Rabbitt Design Pro Plan. For Pro Plan customers, this is a 30-minute assisted setup session where Rabbitt Design helps install the product, confirm core setup items, review important workflow considerations, and help tailor the setup to your specific machine, business, and drafting process.
While the products are built to be installable by the customer, every machine is a little different. Operating system settings, Chief Architect configuration, file locations, template paths, permissions, display settings, and user-specific workflow needs can all affect the install process. Rabbitt Design is very familiar with these variables and can usually navigate them quickly, making the setup process much smoother than trying to troubleshoot everything alone.
This session is also an opportunity to briefly review key features, setup parameters, title block information, user options, workflow preferences, and support resources so you are not just installed, but actually positioned to use the product effectively.
For Pro Plan X18, this assisted install may also include preliminary setup related to the new Google Sheets / Excel linking workflow, which allows spreadsheet cell data to be brought into Chief Architect schedules automatically.
Depending on your product and setup needs, the session may include:
Assisted installation of your Rabbitt Design product
Setup of Pro Plan or full library files
Review of basic configuration and setup parameters
Help with title block information
Guidance on user-specific Chief Architect options
Brief workflow recommendations based on your business model
Direction toward the proper technical support channels
Introductory overview of relevant product features
Preliminary X18 spreadsheet-linking setup where applicable
Recommendations for future installs, updates, or additional machines
This is also a great opportunity for Rabbitt Design to better understand your workflow, your business needs, and how you use Chief Architect. Rabbitt Design products are built directly around customer needs, so these sessions help inform future Pro Plan updates, product improvements, and support resources.
To make sure your 30-minute session can be used efficiently, you must complete the following before your scheduled appointment.
Please download your product before the session begins.
The assisted install is intended to help with setup, installation, configuration, and workflow guidance. If the product has not been downloaded in advance, a significant portion of the session may be lost to basic download time.
Rabbitt Design uses CoScreen for the assisted install session.
The CoScreen download link will be provided when you schedule your appointment. Please install CoScreen before the meeting and test that it works on your machine.
You should confirm that CoScreen has permission to access:
Screen sharing
Microphone
Speakers / audio output
Any required operating system permissions
This is especially important for Apple users.
Apple operating systems have much stricter security requirements for applications that need access to screen sharing, microphone input, speaker output, and system-level permissions.
If you are on macOS, please test CoScreen ahead of time inside your actual operating system environment and confirm that all required permissions are enabled before the session begins.
If CoScreen is not properly authorized before the appointment, your session time may be spent troubleshooting Apple security permissions instead of installing and configuring your product.
Rabbitt Design does not provide screen recording for assisted install sessions.
Due to the specific machine and encoder setup used by Rabbitt Design, screen recording can conflict with the session software and is not reliably available from our side.
If you would like to record the session for your own reference, especially if you want to repeat the installation later for future updates or additional machines, we recommend using OBS Studio, which is free screen recording software.
Please install and test OBS before the session if you intend to record.
Make sure OBS records:
Your screen
Your microphone
Rabbitt Design’s microphone / system audio
Testing this ahead of time is important. If recording is important to you, please verify that your recording setup works before the session begins.
The difference between performing the installation yourself and purchasing the assisted install is not just speed. It is confidence, clarity, and personalization.
Rabbitt Design has installed and supported these products across many different users, machines, workflows, and business types. That experience makes it much easier to identify machine-specific variables, avoid common installation issues, and configure the product in a way that better fits your actual use.
Rather than simply dropping files onto your machine, this session gives you a chance to briefly review how the product fits into your workflow, ask setup-specific questions, and get pointed toward the right support resources, including the Rabbitt Design Discord community and Facebook groups.
You will also be entering the larger Rabbitt Design product ecosystem, where updates, support, workflow improvements, and new product features continue to evolve around real customer use.
The Pro Plan assisted install session is 30 minutes. There is a buffer of 15 minutes before and after the session so this session effectively takes an hour on our calendar which creates a net loss at our current billing rate. this service is intended to make your experience the best that it can be.
Please arrive prepared with your product downloaded, CoScreen installed and tested, and any optional screen recording software already configured.
Use the required scheduling link below:
Required scheduling link:
https://rabbittdesign.as.me/schedule/d90c10e5
Please use the link above to book your assisted install session. This is the required scheduling link for this package.
The Assisted Install / Modification Package is designed to make your Rabbitt Design product setup faster, smoother, and more personalized than trying to navigate the installation process on your own.
This session is ideal for customers installing a Full Library Package or the Rabbitt Design Pro Plan. For Pro Plan customers, this is a 30-minute assisted setup session where Rabbitt Design helps install the product, confirm core setup items, review important workflow considerations, and help tailor the setup to your specific machine, business, and drafting process.
While the products are built to be installable by the customer, every machine is a little different. Operating system settings, Chief Architect configuration, file locations, template paths, permissions, display settings, and user-specific workflow needs can all affect the install process. Rabbitt Design is very familiar with these variables and can usually navigate them quickly, making the setup process much smoother than trying to troubleshoot everything alone.
This session is also an opportunity to briefly review key features, setup parameters, title block information, user options, workflow preferences, and support resources so you are not just installed, but actually positioned to use the product effectively.
For Pro Plan X18, this assisted install may also include preliminary setup related to the new Google Sheets / Excel linking workflow, which allows spreadsheet cell data to be brought into Chief Architect schedules automatically.
Depending on your product and setup needs, the session may include:
Assisted installation of your Rabbitt Design product
Setup of Pro Plan or full library files
Review of basic configuration and setup parameters
Help with title block information
Guidance on user-specific Chief Architect options
Brief workflow recommendations based on your business model
Direction toward the proper technical support channels
Introductory overview of relevant product features
Preliminary X18 spreadsheet-linking setup where applicable
Recommendations for future installs, updates, or additional machines
This is also a great opportunity for Rabbitt Design to better understand your workflow, your business needs, and how you use Chief Architect. Rabbitt Design products are built directly around customer needs, so these sessions help inform future Pro Plan updates, product improvements, and support resources.
To make sure your 30-minute session can be used efficiently, you must complete the following before your scheduled appointment.
Please download your product before the session begins.
The assisted install is intended to help with setup, installation, configuration, and workflow guidance. If the product has not been downloaded in advance, a significant portion of the session may be lost to basic download time.
Rabbitt Design uses CoScreen for the assisted install session.
The CoScreen download link will be provided when you schedule your appointment. Please install CoScreen before the meeting and test that it works on your machine.
You should confirm that CoScreen has permission to access:
Screen sharing
Microphone
Speakers / audio output
Any required operating system permissions
This is especially important for Apple users.
Apple operating systems have much stricter security requirements for applications that need access to screen sharing, microphone input, speaker output, and system-level permissions.
If you are on macOS, please test CoScreen ahead of time inside your actual operating system environment and confirm that all required permissions are enabled before the session begins.
If CoScreen is not properly authorized before the appointment, your session time may be spent troubleshooting Apple security permissions instead of installing and configuring your product.
Rabbitt Design does not provide screen recording for assisted install sessions.
Due to the specific machine and encoder setup used by Rabbitt Design, screen recording can conflict with the session software and is not reliably available from our side.
If you would like to record the session for your own reference, especially if you want to repeat the installation later for future updates or additional machines, we recommend using OBS Studio, which is free screen recording software.
Please install and test OBS before the session if you intend to record.
Make sure OBS records:
Your screen
Your microphone
Rabbitt Design’s microphone / system audio
Testing this ahead of time is important. If recording is important to you, please verify that your recording setup works before the session begins.
The difference between performing the installation yourself and purchasing the assisted install is not just speed. It is confidence, clarity, and personalization.
Rabbitt Design has installed and supported these products across many different users, machines, workflows, and business types. That experience makes it much easier to identify machine-specific variables, avoid common installation issues, and configure the product in a way that better fits your actual use.
Rather than simply dropping files onto your machine, this session gives you a chance to briefly review how the product fits into your workflow, ask setup-specific questions, and get pointed toward the right support resources, including the Rabbitt Design Discord community and Facebook groups.
You will also be entering the larger Rabbitt Design product ecosystem, where updates, support, workflow improvements, and new product features continue to evolve around real customer use.
The Pro Plan assisted install session is 30 minutes. There is a buffer of 15 minutes before and after the session so this session effectively takes an hour on our calendar which creates a net loss at our current billing rate. this service is intended to make your experience the best that it can be.
Please arrive prepared with your product downloaded, CoScreen installed and tested, and any optional screen recording software already configured.
Use the required scheduling link below:
